Fatal error on my website

Hey Louise_Brace,

Thanks, however the login credentials you gave doesn’t seem to work, please check.
Can you tell us what php version you’re using?

Best regards,
Nikko

Hi Louise_Brace,

I still can’t login using those credentials.
Can you try this instead?

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

Your issue seems similar to this one: https://wordpress.org/support/topic/php-7-0-14-to-7-1-1-operator-not-supported-for-strings/

Best regards,
Nikko

Hi Louise_Brace,

Thanks it works now.
I have checked it and noticed that you’re already using WordPress 5.1 and Enfold 3.8.4, the latest version is 4.5.4.
And you would most likely need to update Enfold to make it work properly with WordPress 5.1.
If it’s super urgent I would suggest to rollback to your last backup since this might take some time to fix.
I would suggest creating a stage site first (basically a duplicate of your site in your subdomain) then test the updates there first, so your live site won’t get affected.
Here’s a tutorial on how to create it: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko