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  • #1486840

    Hi Kriesi Support,

    I’m currently experiencing a fatal error that’s preventing me from editing my Contact page. In addition to this, there appear to be several other fatal errors and warnings across the site.

    I spoke with WordPress Business Support, and they advised that the issue seems to be tied to the theme. When they temporarily activated the default “Twenty Twenty-Five” theme, the error on the Contact page was resolved. They’ve since reactivated the original Enfold theme to avoid disrupting the live design.

    As WordPress is unable to assist further with third party themes, they recommended I reach out to you directly for support. Could you please investigate and advise on how to resolve this?

    I have provided admin access below.

    Thanks

    #1486860

    Hey lara666,

    Please share server error logs with us. A link to your site would be great as well.

    Best regards,
    Rikard

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