Viewing 5 posts - 1 through 5 (of 5 total)
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  • December 15, 2014 at 3:49 am #368120
    itchybrain

    Gday Kriesi

    I have successfully installed Enfold via FTP on previous occasions. However, I am currently receiving a fatal error, even though it’s on the same server as others (dev server), so I am not sure what is going wrong.

    The error is:
    Fatal error: Call to undefined function avia_clean_string() in /home/itchy/public_html/cco/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 237

    Any ideas what may be going on when such an error occurs?

    cheers

    Darryl

    December 15, 2014 at 3:50 am #368121
    itchybrain

    I should add, it was upon trying to activate the theme via Appearances/Theme. And also, now I can’t access the site anymore, the fatal error appears.

    December 15, 2014 at 6:26 pm #368427
    Elliott

    Hi!

    It sounds like the files were not all uploaded successfully. Try completely deleting the folder from your WordPress theme directory and then download + upload a fresh copy of Enfold from themeforest.

    Best regards,
    Elliott

    December 15, 2014 at 11:55 pm #368673
    itchybrain

    Thanks Elliot, I’ll try that. Is it better to upload via theme zip upload, or via ftp…any difference?

    cheers

    Darryl

    December 16, 2014 at 4:51 pm #368968
    Elliott

    Hey!

    It would be best to do it via FTP. Make sure all files and folders related to the theme are completely deleted before trying a fresh upload.

    Best regards,
    Elliott

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