Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 12, 2018 at 12:17 am #996372
    tonyiatridis

    Hi Im getting an error on pages using the next gen pro filmstrip gallery. This does exactly what the client wants and i’ve tried troubleshooting by turning of plugins and such. I see this issue has come up before several times in your forums, I’ve tried the hacks there but no avail. Seems to be an ongoing conflict between next gen and enfold.

    See here:

    Clarkston Consulting

    The error occurs ONLY on tablets and phones not on the desktop.

    Making you temp login creds in private area.

    Thanks

    Tony

    August 13, 2018 at 10:23 am #996605
    Dude

    Hey tonyiatridis,

    I tried to log in but I got the error: “ERROR: Invalid username. Lost your password?”.

    Please try to switch to the default wordpress theme (TwentySeventeen) and check if this error still pops up – if yes it’s probably a plugin issue.

    Best regards,
    Dude

    August 13, 2018 at 10:19 pm #996893
    tonyiatridis

    Hi Dude,

    reset the password, how odd it didn’t work, provided in private area.

    It definitely a conflict between the nextgen plugin and enfold, effecting both an iPhone and iPad I’ve tested the site on. I’ve seen in your forums this has come up before and several solutions, but they are outdated and don’t seem to work anymore. Is there some css or php hack to set the stage height to get around this I wonder?

    The error is:

    Fatal error: Could not extract a stage height from the CSS. Traced height: Opx.

    Thanks

    August 17, 2018 at 12:55 pm #998403
    Dude

    Hi,

    I found this stackoverflow thread: https://stackoverflow.com/questions/6610522/galleria-fatal-error-could-not-extract-a-stage-height-from-the-css-traced-heig which describes the same issue. Try to add this code to your functions.php file to add the css code to your gallery page:

    
function avia_custom_head_css() {
    ?>
        <style type="text/css">
  		#top .ngg-galleria-parent, #top .ngg-galleria{max-height:570px;}
        </style>
    <?php
}
add_action('wp_head', 'avia_custom_head_css');

    Best regards,
    Dude

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