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Greetings, I hope you can help quickly as this is a clients website. >.<
I’m getting this error
Fatal error: Call to undefined function avia_get_option() in /home/shinerzack1225/public_html/wp-content/themes/enfold/index.php on line 16
Only thing I did was updated WP and the theme using the auto-updater by supplying my purchase information in the theme admin.
I searched the forum and found the best thing to do is reinstall the theme via FTP. I did this and the same error is happening. I even tried to reinstall in a different directory /wp-content/themes/enfold2 just to narrow down the issue. Same error.
Things I’ve tried:
– Deleted my cache and viewed the website on a different device. It’s not fixed and a cache issue.
– Disabled all plugins. None are currently active.
– Installing the default wordpress theme and activating it. It works fine. Only error is when Enfold is the theme.Please advise as this is a clients website so downtown isn’t really a fun thing to have.
Including the needed credentials below.
Hey Fraggs,
You forgot to post your login credentials.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Jordan
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