Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 10, 2017 at 5:47 am #790837
    juicesandmilks

    Hello,
    I recently updated wordpress and my site crashed. I can only see a fatal error message now and am unable to access the dashboard.
    After viewing previous posts, I renamed my plugins directory to ‘plugins-old’ but that no noticeable effect on the issue.

    Specific error message and guest credentials are placed in the Private Content area.

    Can someone please take a look at this and help me understand what’s going on and what I might be able to do to remedy this?

    May 10, 2017 at 7:27 am #790878
    Nikko

    Hey juicesandmilks,

    Thanks for providing the ftp access (the admin access doesn’t work though). Some file are missing so I just uploaded the missing files in wp-includes folder and that fixed the issue. Hope it’s all good on your end :)

    Best regards,
    Nikko

    May 10, 2017 at 9:38 am #790939
    juicesandmilks

    Thank you Nikko, the site is working again!

    May 10, 2017 at 9:53 am #790949
    Nikko

    Hi,

    Glad we could help. Let us know if you need more assistance on the topic or if we can close it :)

    Best regards,
    Nikko

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