Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 21, 2020 at 3:21 pm #1247384
    graceevent

    Hi,

    after updating to the latest version I can’t log in on my WP dashboard and I get this message instead:

    Fatal error: Uncaught TypeError: Argument 1 passed to Avia_Gutenberg_Dynamic_Styles::add_style_arrays() must be of the type array, null given, called in /home/graceeve/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg-dynamic-styles.php on line 417 and defined in /home/graceeve/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg-dynamic-styles.php:428 Stack trace: #0 /home/graceeve/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg-dynamic-styles.php(417): Avia_Gutenberg_Dynamic_Styles->add_style_arrays(NULL, Array) #1 /home/graceeve/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg-dynamic-styles.php(326): Avia_Gutenberg_Dynamic_Styles->google_webfont(Array, 6) #2 /home/graceeve/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg-dynamic-styles.php(274): Avia_Gutenberg_Dynamic_Styles->create_dynamic_css_content() #3 /home/graceeve/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenber in /home/graceeve/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg-dynamic-styles.php on line 428

    September 21, 2020 at 8:23 pm #1247459
    Victoria

    Hey graceevent,

    Please have a look at the following thread:

    Help! Enfold causing "The site is experiencing technical difficulties" error

    If you need further assistance please let us know.

    Best regards,
    Victoria

    September 22, 2020 at 10:28 am #1247575
    graceevent

    Hi,
    thank you for your reply.
    I am running php 7.3 and already tried to disable all plugins, including WooCommerce.
    Unfortunately I still have the same problem and can’t access my WP dashboard.

    Thank you for your time

    September 22, 2020 at 5:18 pm #1247666
    Victoria

    Hi graceevent,

    Please share FTP credentials in private.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 23, 2020 at 9:01 am #1247791
    graceevent
    This reply has been marked as private.
    September 23, 2020 at 6:36 pm #1247945
    Victoria

    Hi graceevent,

    Best regards,
    Victoria

    September 23, 2020 at 9:04 pm #1248006
    graceevent

    Hi
    Anything I can do/check in php files to help you?
    Thanks

    September 27, 2020 at 3:52 pm #1248802
    Victoria

    Hi graceevent,

    I will ask my colleagues if they can log in to youf FTP.

    Best regards,
    Victoria

    September 27, 2020 at 8:48 pm #1248870
    Mike

    Hi,
    Thank you for the login & ftp access, I first re-named your parent theme to “enfold-old” to force WordPress to load the default “twenty twenty” theme, which worked to allow you to login to the back end.
    I then disabled a couple of plugins and tried activating the Enfold theme again but got the error again, I suspect that you updated via ftp by overwriting the theme folder, so I uploaded a new version of the theme in a new “enfold” directory and now the site is working.
    If you did upload the update via ftp by overwriting the theme folder this would explain your issue, this leaves old files in the directory and causes errors.
    Please clear your browser cache and check.

    Best regards,
    Mike

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