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  • December 22, 2024 at 9:59 am #1474119
    Vista53

    Hi,
    The day before yesterday I updated my Enfold (followed: https://kriesi.at/support/topic/update-12/), because i can’t make new portfolio elements.
    After I successfully uploaded the two portfolio items, I received the following messages in succession:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /web/vincent-design/vincent-design.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-popup-templates-callback.php on line 259

    What should I do?
    Thanks in advance,
    István

    December 22, 2024 at 10:03 am #1474122
    Rikard

    Hey Istvan,

    Please try to increase the PHP memory on your installation: https://developer.wordpress.org/apis/wp-config-php/#increasing-memory-allocated-to-php

    Best regards,
    Rikard

    December 22, 2024 at 10:46 am #1474124
    Vista53
    This reply has been marked as private.
    December 22, 2024 at 10:50 am #1474125
    Vista53
    This reply has been marked as private.
    December 22, 2024 at 10:55 am #1474129
    Rikard

    Hi,

    The documentation is not about the PHP version, it’s about increasing the memory allocated to PHP. If you need help with that then please try reaching out to your hosting provider.

    Best regards,
    Rikard

    December 23, 2024 at 7:37 pm #1474197
    Vista53

    Thanks Rikard,
    it works now!!!

    December 23, 2024 at 10:23 pm #1474205
    Rikard

    Hi,

    Great, I’m glad to hear that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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