Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 28, 2020 at 11:34 am #1178958
    Katjasolo

    Hello team,
    The WordPress version of the site upgraded and once that happened I got an error when I try to access the site’s dashbaord via wp-admin.Once I enter my logins I get the following error.
    The thing is that I tried to edit the site’s PHP version from 5.6 to 7.4 and none of them fixed the fatal error. I also setup a new htaccess file just in case but still no avail. Is it possible to check if the theme is compatible with the new WP version and make the needed modifications or at least note some requirements that should be edited or changed on Hosting end so I can provide them to my hosting company.
    Thank you

    Fatal error: Uncaught TypeError: Argument 1 passed to aviaShortcodeTemplate::set_frontend_developer_heading_tag() must be of the type array, string given, called in /home/customer/www/biobasedbusiness.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/iconbox/iconbox.php on line 498 and defined in /home/customer/www/biobasedbusiness.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:1540 Stack trace: #0 /home/customer/www/biobasedbusiness.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/iconbox/iconbox.php(498): aviaShortcodeTemplate::set_frontend_developer_heading_tag(”, Array) #1 /home/customer/www/biobasedbusiness.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(890): avia_sc_icon_box->shortcode_handler(”, ”, ‘av_icon_box’, Array) #2 /home/customer/www/biobasedbusiness.com/public_html/wp-includes/shortcodes.php(325): avia in /home/customer/www/biobasedbusiness.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 1540

    January 29, 2020 at 6:50 am #1179296
    Rikard

    Hey Katjasolo,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 29, 2020 at 10:24 am #1179346
    Katjasolo

    Hereby i send a temporary WordPress admin login and login URL
    so you can have a closer look. In Private Content section of my reply.

    January 30, 2020 at 6:56 am #1179710
    Rikard

    Hi,

    Thanks for that. I can’t see any error messages on my end though, where exactly are you seeing that?

    Best regards,
    Rikard

    January 30, 2020 at 1:11 pm #1179840
    Katjasolo
    This reply has been marked as private.
    January 30, 2020 at 2:45 pm #1179890
    Victoria

    Hi Katjasolo,

    Please disable the SG Optimizer and see if the issue persists.

    Best regards,
    Victoria

    January 30, 2020 at 3:24 pm #1179922
    Katjasolo

    Hello, Siteground just helped me out. I got below reply back. They ask “Alternatively, you can contact the theme provider being most familiar with the theme functions and how to resolve such issues related to it.”
    Could you help with that?

    —
    I checked your website and was able to reproduce the error when editing the Home page.
    Referring to the error, it is related to the theme you are using(Enfold) but I was unable to resolve it using all available PHP versions.
    It appears that the theme is corrupted in some way and in this case, I suggest restoring the site or just the theme folder from a date that it was working properly using the Backups tool:
    https://my.siteground.com/support/tutorials/getting-started/backup-and-restore-tool
    Alternatively, you can contact the theme provider being most familiar with the theme functions and how to resolve such issues related to it.
    Should you require any assistance from our side, do not hesitate to contact us back!
    —-

    January 30, 2020 at 5:14 pm #1180017
    Victoria

    Hi Katjasolo,

    Please have a look at the following thread:

    Fatal Error Trying to Edit Page

    Did you try disabling the SG Optimizer as I suggested above?

    If you need further assistance please let us know.

    Best regards,
    Victoria

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