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Viewing 17 posts - 1 through 17 (of 17 total)
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  • December 14, 2017 at 2:26 pm #888888
    borkent

    Hi Support,

    I am experiencing a fatal error on saving a product when using the avia layout builder.

    Error:
    [14-Dec-2017 12:23:32 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wc_clear_notices() in /home/squalan0/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/product_snippet_button.php:71
    Stack trace:
    #0 /home/squalan0/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(313): avia_sc_produc_button->shortcode_handler(”, ”, ‘av_product_butt…’, Array)
    #1 /home/squalan0/public_html/wp-includes/shortcodes.php(345): aviaShortcodeTemplate->shortcode_handler_prepare(”, ”, ‘av_product_butt…’)
    #2 [internal function]: do_shortcode_tag(Array)
    #3 /home/squalan0/public_html/wp-includes/shortcodes.php(223): preg_replace_callback(‘/\\[(\\[?)(av_ima…’, ‘do_shortcode_ta…’, ‘<p>[av_image sr…’)
    #4 /home/squalan0/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-helper.class.php(343): do_shortcode(‘<p>[av_image sr…’)
    #5 /home/squalan0/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes in /home/squalan0/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/product_snippet_button.php on line 71

    Please let me know how to handle this.

    Kind regards,
    Thomas

    December 14, 2017 at 5:38 pm #888992
    Victoria

    Hey Thomas,

    Which version of php are you running? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 14, 2017 at 5:45 pm #888997
    borkent

    Php 7.1.12

    December 14, 2017 at 6:52 pm #889035
    Victoria

    Hi Thomas,

    Can you try php 7.0, there happen to be some issues with php7.1.

    Best regards,
    Victoria

    December 14, 2017 at 8:20 pm #889080
    borkent

    Changed to 7.0 now
    Dont see any difference

    December 15, 2017 at 12:37 am #889150
    Jordan Shannon

    Hi,

    Have you attempted to disable all other active plugins and seeing of the issue continues?

    Best regards,
    Jordan Shannon

    December 19, 2017 at 1:37 pm #890472
    borkent

    Hi Jordan,

    I currently setup a staging copy and will do some research there.

    December 19, 2017 at 2:22 pm #890504
    borkent

    After allot of disabling and enabling I pinnend the problem down to YOAST SEO.

    Gonna try this fix:

    add_action('init','avia_remove_yoast_filter');
function avia_remove_yoast_filter()
{
    remove_filter('wpseo_pre_analysis_post_content','avia_wpseo_pre_analysis_post_content_fix', 10, 1);
    remove_filter('wpseo_video_index_content','avia_wpseo_video_content_fix', 10, 2);
}

    Will report back

    December 19, 2017 at 2:49 pm #890511
    borkent

    Removing Yoast SEO REMOVES the error.
    However we need Yoast.

    I have tried latest version of yoast with latest wordpress and latest woocommerce. with and without the fix above.
    Still I get 500 error when saving a product.

    I have setup a staging site and will provide credentials in private.
    Any help appreciated!

    Thomas

    December 19, 2017 at 3:22 pm #890530
    borkent
    This reply has been marked as private.
    December 19, 2017 at 3:31 pm #890534
    borkent
    This reply has been marked as private.
    December 19, 2017 at 3:33 pm #890537
    borkent

    reading on the internet it has something to do with:

    The product_type property is deprecated. Use get_type() to get internal type.

    So you need to change this:
    $product->product_type;

    to this:
    $product->get_type();

    I am pretty lost :)

    December 20, 2017 at 12:14 am #890638
    Jordan Shannon

    Hi,

    Just to confirm, you were able to track this issue to Yoast SEO?

    Best regards,
    Jordan Shannon

    December 20, 2017 at 12:16 am #890640
    borkent

    Yes, basically when I remove YOAST from my plugins the error doesnt occur.
    Secondly, if I remove Relevanssi from my plugins it doesnt occur either.

    go ahead and disable them on the staging site, you will see.

    December 20, 2017 at 12:19 am #890641
    Jordan Shannon

    Hi,

    The issue with that is, is Enfold does not guarantee compatibility with every combination of every single plugin. As such, this may not be something that can be address here in the forums, but may require input from the devs to fix in a later update.

    Best regards,
    Jordan Shannon

    December 20, 2017 at 12:22 am #890642
    borkent

    Sure, I understand. Just asking for help on the issue that I am experiencing. Feel free to not answer!

    December 20, 2017 at 3:52 pm #890815
    Victoria

    Hi borkent,

    Can you try reinstalling WooCommerce?

    Best regards,
    Victoria

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