Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 14, 2015 at 12:25 pm #535838
    jeftores

    Hello,
    I’m receiving the next fatal error when i try to enter in enfold from the wordpress administrator page:


    Could you help me?

    Thanks!!

    • This topic was modified 9 years, 1 month ago by jeftores.
    November 14, 2015 at 4:44 pm #535896
    Elliott

    Hi jeftores!

    Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    That should fix the issue. If your still having trouble though send us a WordPress login and we’ll take a closer look.

    Cheers!
    Elliott

    November 14, 2015 at 7:09 pm #535934
    jeftores

    Hello Elliot,
    If i delete enfold do i have to configure all from scratch?
    I have a lot of work behind and i don’t want to lose it!

    I’m trying to enter to my wordpress but the fatal error always shows and i can’t give you any login

    November 15, 2015 at 6:49 pm #536154
    Elliott

    Hi!

    Your settings will stay the same (unless you renamed the theme folder). But any customizations you did to the theme files will need to be redone.

    Cheers!
    Elliott

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