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  • February 18, 2015 at 6:02 am #397956
    jennifer

    Hello,
    On the homepage of my site (http://www.tripreads.com), I’ve added a video background to a color section and also added a custom background image as a fallback for devices that won’t autoplay the video. Unfortunately, the devices I’ve tested this on (iPad and iPhone) still show a black screen with a rotating image that indicates a video is trying to load.
    Any help on how to get only the image to show as opposed to the video?
    Thank you!

    February 18, 2015 at 11:23 pm #398529
    Josue

    Hi Jennifer,

    Can you please create me a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    February 18, 2015 at 11:57 pm #398543
    jennifer
    This reply has been marked as private.
    February 19, 2015 at 2:39 am #398585
    Josue

    Hey!

    Should work now, you needed to check this option – http://screencast.com/t/avTb2s6scoue

    Regards,
    Josue

    February 19, 2015 at 2:44 am #398586
    jennifer

    Ah! Thought that would be a much more complicated fix. :-) Thanks in any case – looks great!

    February 19, 2015 at 2:49 am #398589
    Josue

    You are welcome, glad to help :)

    Regards,
    Josue

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