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  • October 20, 2016 at 12:39 pm #701825
    pinkabbestia

    Hi,
    I have a video in the hompage, I uploaded the fallback image for mobile, but the resolution of the image It is not of good quality.
    Here the screenshot and into the private content the link to the page.
    http://www.pinkatmosphere.com/wp-content/uploads/2016/10/fallback--image--quality.png

    And as you can see, the uploaded image is of excellent quality
    http://www.pinkatmosphere.com/wp-content/uploads/2016/09/HOME.png

    • This topic was modified 8 years, 1 month ago by pinkabbestia.
    October 20, 2016 at 3:21 pm #701900
    Yigit

    Hi Rosa!

    It seems like you are inserting your fallback image in 300x169px. Please make sure to insert it in bigger size.
    If you need further assistance with that, please create a temporary admin login and post it here privately.

    Best regards,
    Yigit

    October 20, 2016 at 3:26 pm #701906
    pinkabbestia

    Hi Yigit,
    Thank you! You’re right, sorry to bother you! :*
    Rosa

    October 20, 2016 at 3:28 pm #701911
    Yigit

    Hey!

    No worries at all Rosa! Always happy to help!
    Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

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  • The topic ‘Fallback image for mobile devices – Problem with resolution’ is closed to new replies.