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Viewing 22 posts - 1 through 22 (of 22 total)
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  • July 25, 2014 at 4:57 pm #296032
    McEwans

    Hi we have an issue with the background video in a colour section when on mobile devices. How do we create a fall back for this?

    July 25, 2014 at 4:58 pm #296034
    royaltask

    Thanks for your Question. I need this info, too.

    July 25, 2014 at 5:03 pm #296036
    McEwans

    Also our links on the fly out mobile menu are not working when on a mobile device… we have tested it on an iphone.

    Getting pretty stressed out now :P But still managing!

    July 25, 2014 at 5:05 pm #296041
    McEwans

    Tested on iphone in safari, and opera mini browsers

    July 27, 2014 at 9:06 am #296385
    Devin

    Hey!

    Set the image background for the section and check the box to hide the video on mobile devices:

    For the button link issue what iPhone version, OS version and does nothing happen when you press a nav menu item or something else?

    Cheers!
    Devin

    July 28, 2014 at 8:54 am #296589
    McEwans

    Hey Dev, sorry i didnt see those setting for the video/mobile fall back :P

    In terms of the iphone buttons i’m using IOS7.1.2, the menu comes up but absolutely nothing happens when i try push one.

    July 28, 2014 at 9:32 am #296596
    Devin

    Thats the first I’ve heard of the menu not working on an iOS device. I’ve tagged another of the support crew as I don’t have an iPhone handy to test your site with to see if it might be something specific on your installation.

    July 28, 2014 at 9:35 am #296599
    McEwans

    Thanks Devin, we just adde some styling to the menu, colours etc, so hope thats not causing it, we also having resize issues in firefox..

    July 28, 2014 at 10:07 am #296614
    royaltask

    I can test your site on the ios7 iphone, just let me know. my site works fine.

    July 28, 2014 at 10:39 am #296644
    McEwans

    Thanks Royaltask! our here is the link http://dev.mcewan.co.za,

    Im going to delete this message after you have tested if that is cool

    July 28, 2014 at 10:48 am #296648
    royaltask

    correct, your website menu (startpage) and LINKS are not working on ios7 iphone. Your subpages work though! Hope this helps. duplicate it and delete the backgound image. check again, find out what causes this. maybe its an z-index problem.

    • This reply was modified 10 years, 4 months ago by royaltask.
    July 28, 2014 at 11:04 am #296653
    McEwans

    Thanks! We have just tested it on android and the links work!, Im testing on opera mini on my iphone, what browser did you test on your phone?

    July 28, 2014 at 11:08 am #296656
    royaltask

    safari, newest. very common and heavily used. check the big background slider -> is responsible for all this I guess.

    July 28, 2014 at 11:13 am #296657
    McEwans

    All we have in the colour section is a video link, not a big background slider :(

    July 28, 2014 at 2:40 pm #296772
    Yigit

    Hi!

    Please try adding following code to Quick CSS

    #mobile-advanced { z-index: 9999!important; }

    Best regards,
    Yigit

    July 28, 2014 at 2:56 pm #296780
    McEwans

    no luck, still doesn’t work… Is it working on your end? im worried its an issue with my iphone

    July 28, 2014 at 3:11 pm #296796
    royaltask

    not working on my iphone eather! it ist just the HOME, rest looks and works great.

    • This reply was modified 10 years, 4 months ago by royaltask.
    July 28, 2014 at 4:45 pm #296867
    Yigit

    Hey!

    Can you apply the changes we have applied on your test page to your homepage and check if that helps?

    Best regards,
    Yigit

    July 28, 2014 at 6:39 pm #296937
    McEwans

    I will try change it tomorrow, but now on the home page all we have is the themes build in functionality, we are just using a video link.

    The menu is working on android…

    July 28, 2014 at 8:49 pm #296978
    Yigit

    Hi!

    Please try and post the results here to re-open the thread. Until then, it will be on hold. Waiting to hear from you!

    Regards,
    Yigit

    July 29, 2014 at 9:27 am #297201
    McEwans

    Hi Yigit, the menu is working now on iphone IOS7 The problem was the video in the colour section. This needs to be replaced by a background image when on mobile. Setting that up has sorted out the menu. So i will do the same thing with the slider we set up yesterday :)

    Thank you so much for all your help on this project! I look forward to the next one!

    July 29, 2014 at 9:50 am #297204
    Yigit

    Hey!

    Great! :) Thank you for sharing your solution!
    You are welcome McEwans. Glad if we could help :)

    Cheers!
    Yigit

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