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  • #222957

    Failed – Upload additional Iconfont Packages generated with Fontello
    Made some custom icons at http://fontello.com/ – downloaded the zip file then used the Iconfont Manager in theme options to upload.
    Click the upload button allows me to upload the font and then click “insert zip file” but at this last step it fails every-time.

    ERROR “Couldn’t add the font because the server didn’t respond. Please reload the page, then try again”

    – Searched the forums – couldn’t find anything to help
    – Updated PHP server settings to max and more. File is only 221kb anyway.
    – Spoke to my server support (mediatemple) they couldn’t find anything wrong.
    – Log files when set to “LOG ALL” don’t show any php errors. Nothing with the time stamp that matches the time when i reproduce the error.
    – checked my .htaccess file – made it bare basic as a test – noting.
    – tried chrome and FF and explorer – same problem
    – updated to the newest version of the theme

    I get the exact same problem as this guy does – https://kriesi.at/support/topic/fontello-uploading-error/

    This does’nt work :
    https://kriesi.at/support/topic/iconfont-manager-upload-problem/
    https://kriesi.at/support/topic/error-trying-to-upload-fontello-font-file/

    PLEASE HELP
    is there any other way to upload the font via ftp or something? In this design we have about 40 Custom made icons and its really critical to use the font feature. Any help would be much appreciated.

    • This topic was modified 10 years, 10 months ago by yes2themes.
    #223180

    Hi yes2themes!

    Please try to get 1 or 5 icons at a time on fontello then download the zip file. Upload it using the iconfont manager. See if it works. We haven’t tested the whole fontello library and maybe some of the icons can’t be use. Please try 1 icon then upload it for testing purposes.

    Regards,
    Ismael

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