Hello,
I’m experiencing unusual troubles.
After I wrote the draft of an article, I wanted to preview it before publishing it.
But the preview screen shows everything but the article. And on the editing page of the article I have this warning message saying that there is an error… the JSON is not valid.
I saw there was an update version (4.7.4), so I upgraded to it.
But still, the error remains and nothing appear on the preview screen of the article.
Then I decided to publish this article despite it’s not over.
But I got a beautifull 500 internal server error!
Of course I unpublished the article immediately.
But what’s going on here?
Any clue, any help will be appreciated…
Screenshot of the ‘preview’ article
It is solved.
The bug had nothing to do with Enfold, I had a problem with my htaccess file and the permalink settings.
Everything came back at the right place.
Hi,
Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard
Hi Rikard,
You can close it for sure.
Thx ;)
Hi. Im facing this issue currently “Updating failed. Error message: The response is not a valid JSON response.”
Could you please advice me
Hi fakhrulzamani
I don’t know what’s your problem.
For my issue, I renamed my .htacces file like .htaccess-OLD then I renamed it again to its regular name: .htaccess
Then I saved again the Permalinks in the general settings of my WP even though I have changed nothing.
It worked for me.
I hope it will help you.
Hi rvga,
Thank you for sharing! :)
We are closing this thread.
Best regards,
Victoria