Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 23, 2018 at 5:31 pm #945464
    webplugg

    Hi,

    we have a site with Enfold installed as theme. When we go in the backend, and then to the Theme Options page, the theme options page is not loaded correctly.

    It appears that for this page, the root to the theme is not added to the scripts and css files so that the page breaks. I updated the theme and WordPress (is at 4.9.5).

    The theme itself on the front website is working fine, the problem is focussed on the Theme Options page.

    Thanks!

    April 24, 2018 at 10:56 am #945834
    Nikko

    Hey webplugg,

    I have tried to login using the credentials you provided however it doesn’t work, please check.

    Best regards,
    Nikko

    April 24, 2018 at 12:52 pm #945896
    webplugg

    Hi,

    can you please try again? Something went wrong apparently…

    Thanks!

    April 24, 2018 at 4:36 pm #946015
    Nikko

    Hi webplugg,

    Thanks, it works now.
    I have checked it and I’m getting a lot of 404 errors in the console.
    Can you try to re-update the theme again? some files might be lost in the theme during the update.
    If that doesn’t work, please give us ftp access.

    Best regards,
    Nikko

    April 24, 2018 at 8:48 pm #946202
    webplugg
    This reply has been marked as private.
    April 26, 2018 at 10:34 am #947171
    Ismael

    Hi,

    The theme directory is stripped off the url. Did you configure the .htaccess file recently? Please deactivate the plugin temporarily then test the dashboard again.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.