Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 9, 2019 at 1:09 am #1135768
    risxxinc

    Hi,

    I am getting “Failed to initialize plugin: avia_builder_button” errors when editing the pages of my website.
    I already selected to “always load all elements” in the “Disabling of template builder elements” option under Enfold->Performance.

    Example for error reproduction -> e.g. editing the text-blocks within the “home”-frontpage immediately generates this error.

    Many thanks in advance!

    Regards,
    Christine

    • This topic was modified 5 years, 3 months ago by risxxinc. Reason: Forgot to include an example for re-producing the error
    September 9, 2019 at 7:45 am #1135815
    Vinay

    Hey Bernhard,

    Thank you for sharing the details.

    Please check the URL you provided. It does not work for me.

    A plugin conflict may be one of the reasons for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    September 9, 2019 at 12:19 pm #1135947
    risxxinc

    Hi Vinay,

    Many thanks!

    We have done the plugin compatibility test, but it did not show up any plugin conflict. So with all plugins deactivated, the error is still there.
    Enfold version 4.6.1
    WP version 5.2.3
    PHP version 7.3.9

    Sorry for the wrong login URL.

    Regards,
    Christine

    September 10, 2019 at 5:43 am #1136348
    Rikard

    Hi Christine,

    Thanks for the login details, though I can’t reproduce the problem you are describing on my end. I get no error messages when editing the page in private for instance. Is this only happening on a specific page? Also, does the message go away if you switch to the Classic Editor in the main page of the theme options?

    Best regards,
    Rikard

    September 10, 2019 at 9:25 pm #1136785
    risxxinc

    Hi Rikard,

    Thx! We only face the error on pages, where an Html-mail-chimp-newsletter-signup-code is included.
    Please refer to the private content.

    Regards,
    Christine

    September 12, 2019 at 5:53 am #1137365
    Rikard

    Hi,

    Thanks for the update. I can’t go to your site anymore though, first the browser complains about your SSL certificate and then it leads to a 404 page.

    Not Found
    The requested URL /user-login-smt was not found on this server.

    Best regards,
    Rikard

    September 13, 2019 at 1:18 pm #1137999
    risxxinc

    Hi.

    Please close the thread. We have found a solution by changing the MailChimp-HTML-form-code (via eliminating the button-element from the MailChimp code).

    Regards,
    Christine

    September 13, 2019 at 5:02 pm #1138072
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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