Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • December 27, 2025 at 7:26 pm #1493531
    eissamail

    Dear Support,

    I am trying to use demo import on my website, but I am getting a timeout message.

    I can’t access php.ini not user.ini as I am using ONE.COM hosting.

    Please help ASAP.

    December 28, 2025 at 4:19 pm #1493535
    eissamail
    This reply has been marked as private.
    December 28, 2025 at 4:51 pm #1493537
    Rikard

    Hi,

    Thanks for the login details. I can’t see any error messages except for the curl error, but that doesn’t really say much about what is going wrong. Do you have server error logs that you could share with us? You might want to try and reach to out to one.com support as well, as they should be in a better place to help you out with this.

    Best regards,
    Rikard

    December 28, 2025 at 6:55 pm #1493547
    eissamail

    Hi,
    Thanks for your reply.

    Unfortunately, I don’t have that.

    The one.com support team is not helpful in this matter, as they can only support WordPress if it is provided by them.

    Thanks

    December 29, 2025 at 12:24 pm #1493560
    Rikard

    Hi,

    Thanks for the update, but we will need to see server error logs in order to help you out further. They should be available in your hosting backend, you can refer to their documentation or support in order to find them. We could import the content manually for you as well, if you would let us know which demo you are looking to import.

    Best regards,
    Rikard

    December 29, 2025 at 9:37 pm #1493573
    eissamail

    Hi Rikard,

    I am unable to access the server logs.

    Please help.

    Thanks.

    December 30, 2025 at 10:31 am #1493584
    Rikard

    Hi,

    Thanks for the update. Which demo are you looking to import?

    Best regards,
    Rikard

    December 30, 2025 at 9:47 pm #1493598
    eissamail

    The one for the construction company website.

    December 31, 2025 at 10:06 am #1493609
    Rikard

    Hi,

    Thanks for the update. I’ve imported the content for the top level pages for you, please review your site. Please note that the theme settings and images are not included. Let us know if you should need anything more from the demo.

    Best regards,
    Rikard

    December 31, 2025 at 5:05 pm #1493614
    eissamail

    Hi,
    Thanks for your reply.

    This is nowhere near looking like the construction theme.

    Please make it look like the construction theme.

    Don’t worry about the pictures, as I got my one.

    Thanks.

    January 1, 2026 at 1:27 pm #1493615
    Rikard

    Hi,

    I’ve imported the theme settings for you as well.

    Best regards,
    Rikard

    January 1, 2026 at 6:15 pm #1493618
    eissamail

    Thanks a lot.

    Happy New Year

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Failed to import demo on “Enfold – Responsive Multi-Purpose” Theme’ is closed to new replies.