Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • July 22, 2016 at 3:00 am #663652
    YongyanLi

    hello

    I am running the site under the default demo for one year.

    and now I wanted to change to shop demo
    unfortunately it didn’t work out when I tried to import the shop demo

    the error shows in private

    please check

    July 22, 2016 at 10:31 am #663739
    Vinay

    Hey YongyanLi,

    Please make sure the theme is updated to the latest version 3.6.1 deactivate all activate plugins and try to import again.

    if that don’t help try defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Best regards,
    Vinay

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.