Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • July 2, 2018 at 7:06 pm #980221
    studioinktvis

    I can not see the faebook widget on my phone

    July 2, 2018 at 7:37 pm #980239
    Jordan Shannon

    Hey studioinktvis,

    I’m able to see it via the browser emulator so it may be device related. What device are you viewing it from?

    Best regards,
    Jordan Shannon

    July 2, 2018 at 7:42 pm #980244
    studioinktvis

    Samsung s7

    July 4, 2018 at 2:52 pm #981235
    Victoria

    Hi studioinktvis,

    The widget shows up on my iPhone, I’ll ask my colleagues to check on an Android device.

    Best regards,
    Victoria

    July 4, 2018 at 9:02 pm #981343
    Mike

    Hi,
    I have checked with a LG Android v5.1.1 with Chrome and the FaceBook widget shows.
    Please see screenshot in Private Content area.
    Do you have “data saver” turned on, which uses caching to view sites, and have you tried clearing your cache & history?

    Best regards,
    Mike

    August 7, 2018 at 10:49 am #994311
    studioinktvis

    Hi,

    Sorry for the late reply. If I use the samsung internet app the site http://www.baby-kracht.nl does NOT show the facebook widget in the footer. If I use the chrome app on the phone (samsung s7) it does show it. Very strange

    August 7, 2018 at 7:03 pm #994524
    Mike

    Hi,
    Do you mean this browser:
    2018-08-07_130109
    it has built in ad/content blocking, so this would explain your issue.

    Best regards,
    Mike

    August 7, 2018 at 7:04 pm #994526
    studioinktvis

    yes. ok. Can I turn it off?

    August 7, 2018 at 9:41 pm #994580
    Mike

    Hi,
    I’m not sure as I don’t have that browser installed, I would ask at their support on Google Play.

    Best regards,
    Mike

    August 8, 2018 at 11:39 am #994869
    studioinktvis

    okay thank you. now I atleast know why it is happening.

    August 8, 2018 at 12:09 pm #994892
    Mike

    Hi,
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    August 8, 2018 at 12:10 pm #994896
    studioinktvis

    yes

    August 8, 2018 at 1:48 pm #994959
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Facebook widget phone’ is closed to new replies.