Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • June 4, 2018 at 9:23 am #966381
    patricknh

    Hi, I just updated enfold on a site (not the creator but now the manager!) and the facebook widget no longer displays an image in the preview part. How can I fix this?
    Thanks

    June 5, 2018 at 5:33 am #966958
    Rikard

    Hey patricknh,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 5, 2018 at 10:04 am #967097
    patricknh

    Hi, login attached

    • This reply was modified 6 years, 6 months ago by patricknh.
    June 6, 2018 at 5:42 am #967636
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Please check and verify.

    Best regards,
    Rikard

    June 6, 2018 at 7:13 am #967671
    patricknh

    Hi Rikard, sorry about that – I forgot it needed email address not user name! I have created it again as below (and checked it). Thanks. Patrick

    June 7, 2018 at 6:46 am #968193
    Rikard

    Hi,

    Thanks for that, I re-saved the widget and that seems to have worked. Please review your site and clear your browser cache and reload the page if you shouldn’t see any changes.

    Best regards,
    Rikard

    June 7, 2018 at 8:13 am #968228
    patricknh

    Thanks, I can see it now.

    June 7, 2018 at 1:34 pm #968748
    Rikard

    Hi,

    Great, please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    June 8, 2018 at 7:32 pm #970163
    patricknh

    You can close, thank you

    June 9, 2018 at 10:14 am #970357
    Rikard

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Facebook widget – no preview image’ is closed to new replies.