Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 28, 2020 at 11:40 am #1256322
    AuroraArcus

    Hello support,

    I successfully managed to put in a code block and embedding a facebook iframe into it.

    Both on the computer and on my mac there is a large gap beneath the video. How do I get rid of that on both devices?

    https://mindventure.dk/ and look for the video inside the code block in the middle

    October 31, 2020 at 5:13 pm #1257251
    Nikko

    Hi AuroraArcus,

    We apologize for the delayed response and thanks for giving us admin access.
    The iframe has a height of 1080 which is causing the issue, I changed the width from 1920 to 1500 and height from 1080 to 844.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    October 31, 2020 at 5:38 pm #1257260
    AuroraArcus

    Hi Nikko,

    thank you. It solved it on my mac. But my smartphone still has a large gap. Do you know how to solve that:)?

    October 31, 2020 at 5:45 pm #1257268
    AuroraArcus

    Nikko, as a sidenote, do you know how to turn on number of views of the same facebook video?

    I have 180000 views and its not showing, which is a major downturn for my business

    October 31, 2020 at 6:45 pm #1257287
    Nikko

    Hi AuroraArcus,

    I think the views only shows when your facebook posts appear, other than that there’s really no option to show it.
    As for the video, I would suggest following their instructions in: https://developers.facebook.com/docs/plugins/embedded-video-player

    Best regards,
    Nikko

    October 31, 2020 at 8:48 pm #1257322
    AuroraArcus

    Nikko can you pass on to the devs that I really need this feature and for some reason it was deleted around 8 months ago! I believe its something in your enfold theme limiting me, because for 2 years it was displaying the views without a problem.!!!

    October 31, 2020 at 8:49 pm #1257323
    AuroraArcus

    Ive put thousands of dollars into that video to get the view count up, so its of great importance to have the issue solved!!!

    November 3, 2020 at 3:54 am #1257843
    Nikko

    Hi AuroraArcus,

    I apologize for the delayed response.
    I think I have misunderstood since I was still referring to the Facebook Page Plugin (previously likebox) and you were actually referring to facebook videos using the Videos widget and I have tried it using one of your facebook videos and tested it using TwentyTwenty (Default WordPress theme) and it won’t accept it. I tried to check on how this could work and it these are the resources you can use to put the video:
    – https://www.youtube.com/watch?v=MeFtyuNykYM
    – https://www.wpbeginner.com/wp-tutorials/how-to-embed-a-facebook-video-in-wordpress/

    Best regards,
    Nikko

    November 3, 2020 at 11:43 am #1257947
    AuroraArcus

    Hi again Nikko,

    thanks for your help. Do you see the video now (in the middle part of the front page)?

    I did the changes that you asked for on all the videos I have in there for facebook… Thanks for pointing it out:)!

    November 3, 2020 at 3:37 pm #1258031
    Nikko

    Hi AuroraArcus,

    Yes, I do see it now and it was a great video btw (I just didn’t understand the language) :)

    Best regards,
    Nikko

    November 3, 2020 at 3:59 pm #1258042
    AuroraArcus

    thanks Nikko. Much appreciated ;)

    November 3, 2020 at 5:42 pm #1258070
    Nikko

    Hi AuroraArcus,

    We’re happy to hear that :)
    Thanks again for using Enfold and have a great day!

    Best regards,
    Nikko

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