Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 24, 2017 at 11:01 am #751329
    kaerntneringraz

    Hi support!

    Yesterday I did the update to Enfold 3.8.5. I’m using the FB page plugin as sidebar widget to display our events. After the update of Enfold it stopped working. It now only shows the title of the FB-page. I also used a test environment this week, as I’m actually restyling my website. On the test website There are no plugins installed. I tried the same here and it’s the same behaviour.

    I found out, that the FB page plugin starts working again, when I also put the Enfold Like Box widget onto the sidebar. So I guess it should have something to do with the latest update.

    Please have a look what’s happening. Thanks a lot!

    Cheers,
    Thomas

    March 1, 2017 at 7:43 am #753474
    Ismael

    Hey sedminek,

    Thank you for using Enfold.

    The theme has its own Facebook Likebox widget based on the Page Plugin. You can use that instead of the plugin.

    Best regards,
    Ismael

    March 1, 2017 at 8:57 am #753522
    kaerntneringraz

    Hi Ismael!

    Thx for your reply, but I use the FB page plugin to display events. So the Enfold widget isn’t an alternative for me. Also this doesn’t explain, why the FB code stopped working after the last update…

    Best regards,
    Thomas

    March 1, 2017 at 9:13 am #753536
    Vinay

    Hi,

    It appears there may be a conflict with the plugin. I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    As an alternative simple solution

    1. Enable Enfold widget in sidebar so your plugin works.
    2. Hide the Enfold widget using custom css so only the Plugin is visible.

    To do so please enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ this will help you target indivisual elements easily and hide the enfold widget using css. Give the element you like to hide a class name of “hide-this”.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .hide-this {
    display:none;
}

    Best regards,
    Vinay

    March 1, 2017 at 9:52 am #753559
    kaerntneringraz

    Hi Vinay!

    Thanks for the solution. I’m still searching a nice plugin to display FB events in the sidebar, so the FB page plugin was only the best way to do this till now. I’m using the default FB code from https://developers.facebook.com/docs/plugins/page-plugin. So this maybe called a “third-party-plugin” but this is more or less the code that all FB plugins are based on.

    But your workaround seems to do the job, so thank you for this!

    Best regards,
    Thomas

    March 1, 2017 at 1:01 pm #753652
    Vinay

    Hi,

    Glad we could help!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Facebook page plugin stopped working since 3.8.5’ is closed to new replies.