Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 25, 2018 at 12:08 am #902437
    lech07

    hello,

    on zorbas.dk and zorbas.se FB likebox is not appearing in the footer.

    January 25, 2018 at 12:53 am #902450
    Nikko

    Hey lech07,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    January 28, 2018 at 11:13 pm #903962
    lech07

    thanks

    • This reply was modified 6 years, 10 months ago by lech07.
    January 29, 2018 at 6:35 am #904081
    Victoria

    Hi lech07,

    Seems to appear on my end.
    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    January 31, 2018 at 8:15 pm #905750
    lech07

    the fb is working again. was what the issue?
    The only thing that is not working now is the purple color when clicking on the menus from chrome in zorbas.se
    

    January 31, 2018 at 8:30 pm #905774
    Jordan Shannon

    Hi,

    What color should they be instead?

    Best regards,
    Jordan Shannon

    January 31, 2018 at 8:42 pm #905789
    lech07

    the same color as in zorbas.dk

    January 31, 2018 at 10:39 pm #905852
    Jordan Shannon

    Hi,

    Do you have any custom css targeting the menu that could be causing this? It seems to load that purple text for a split second before settling into the proper color.

    Best regards,
    Jordan Shannon

    February 1, 2018 at 10:04 pm #906485
    lech07

    seems like the issue is still there af clearing the cache

    February 1, 2018 at 10:05 pm #906487
    lech07

    not that i know of.

    February 1, 2018 at 10:12 pm #906491
    lech07

    Hi Nikko,

    Again the facebookbox is not appearing.
    I have tried to clear the cache in chrome and IE but the issue is the same

    February 2, 2018 at 5:23 am #906609
    Nikko

    Hi,

    I have checked it both on IE and Chrome, it works fine on my end. Maybe some of your chrome extensions causing the issue.

    Best regards,
    Nikko

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