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November 27, 2025 at 5:15 am #1491860
DearSirs,
My Facebook header has now disappeared see the facebook widget on the right hand side of the page https://respectaclecompany.co.uk/journal/.
Can you help. Iam on the latest version of Enfold 7.1.3November 29, 2025 at 3:02 pm #1491945November 29, 2025 at 3:46 pm #1491947Dear Mike,
If you goto the actual facebook page you will see the images in the header see link. The images in the header (dogs) do not come through. They use to in the past.
https://www.facebook.com/Respectacle.Company/?ref=embed_page#
November 29, 2025 at 4:19 pm #1491949Hi,
I see, thanks. Your widget is not showing any errors in the console and there is only one image, your logo, in the FB iFrame code. Try checking that your Facebook page is set to “Visible to Everyone”.
You can also try creating the Facebook Like Box manually to see if it then shows. Try Method 2: Adding a Facebook Like Box With Code
Unfortunately I’m not able to test this on my end as I don’t have a FB account.Best regards,
MikeNovember 29, 2025 at 10:34 pm #1491955Mike,
Have tried everything you mention without success. I have also found that the default facebook of Kriesi does not work when added to my website. See https://respectaclecompany.co.uk/Facebook.jpg. Whereas on the right hand section of this page shows the Kriesi facebook header image showing?
November 29, 2025 at 10:39 pm #1491956.
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This reply was modified 2 weeks, 4 days ago by
condonp.
November 30, 2025 at 5:13 pm #1491961Hi,
Kriesi uses a image and not the FB script because the FB script is bloacked by may browsers by default, such a Safari. Users need to turn it off in the settings to see the FB box manually but most don’t know to do this. I’m not sure why the widget is not working for you, but once we figure it out your visitors may still not see it due to ad-blockes or the default actions of the browsers. This maybe something to consider.Best regards,
Mike -
This reply was modified 2 weeks, 4 days ago by
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