Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 9, 2018 at 6:57 pm #910361
    MarijkeTF

    On mobile an extra slash (after the #) is automatic added to the URL when clicking on anchor links and the back-to-top button.
    Sometimes it happens immediately and sometimes after a view clicks.After the extra slash is added in the URL the anchorlinks and the back-to-top button don’t work anymore. On a laptop everything works fine so far.

    Start:
    https://domain.nl/beschikbaarheid
    Click anchor link:
    https://domain.nl/beschikbaarheid/#beschikbaarheid
    URL after clicking the link:
    https://domain.nl/beschikbaarheid/#/beschikbaarheid

    February 10, 2018 at 11:11 pm #910672
    Basilis

    Hey MarijkeTF,

    I cant access your web site, it seems like your SSL is broken, can you check?

    Best regards,
    Basilis

    February 11, 2018 at 11:50 am #910734
    MarijkeTF

    Hey,Basilis,

    Please view the links in the “Private Data” box. The SSL is not broken. .

    Best regards,
    Marijke

    February 12, 2018 at 12:35 pm #911070
    Ismael

    Hi,

    Thank you for the update.

    I can’t reproduce the issue on desktop. Where are you testing this? Did you add any modifications or scripts for the links or menu items?

    Best regards,
    Ismael

    February 12, 2018 at 12:53 pm #911072
    MarijkeTF

    Hi Ismael,
    I tested it on mobile devices. You can also reproduce it on desktop by resizing the screen after you clicked an anchor link.

    The plugins I installed are: Contactform7, Limb Gallery, Strong Testimonials, Updraft Plus,WP-Simple Bookingcalendar and Yoast SEO.
    I did not add a script or modifications.

    Best regards,
    Marijke

    February 13, 2018 at 4:48 am #911493
    Ismael

    Hi,

    I’m sorry but I can’t reproduce the issue even on mobile view. I went to the “beschikbaarheid-drenthe-lodges”, clicked the “Check beschikbaarheid” link and got the correct url without the extra slash. What is your browser?

    Best regards,
    Ismael

    February 13, 2018 at 11:51 am #911635
    MarijkeTF

    Hi Ismael,

    I reproduced it on mobile by clicking the anchor links several times. Sometimes it happens imediately and sometimes after a few clicks and swiping from the bottom to the top and vice versa. It happend in all browsers.
    But I found out that when I deactivate the Limb Gallery plugin, the problem doesn’t occur anymore.
    Can I do something about this without deactivating the plugin?

    Best regards,
    Marijke

    February 14, 2018 at 2:21 am #912035
    Ismael

    Hi,

    Thank you for the info. Unfortunately, we don’t provide support for third party plugins as stated on our support policy. Please contact the plugin for additional info then relay it back to us.

    Best regards,
    Ismael

    February 14, 2018 at 11:23 am #912193
    MarijkeTF

    Hi,

    Thanks, I will do that.

    Best regards,
    Marijke

    February 14, 2018 at 2:51 pm #912286
    Rikard

    Hi,

    Thanks for the feedback, I’ll leave the thread open in case you should need any further help from us.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.