Viewing 17 posts - 1 through 17 (of 17 total)
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  • #985476

    Well, it seems this worked after all:

    .template-page.content.av-content-full.alpha.units{
    padding-top:0px!important;
    }

    But I had to manually adjust space on every page at the top. Too tedious.

    =====================
    Hi folks, having a time figuring out a fix for this extra space which is showing below my header. I am using a plugin named Horizon menu bar plugin which tacks on fixed, sticky menu bar above the header.

    See the screenshot below, there is extra space coming out of nowhere. Not so much on any of my other pages, just the home page. Any ideas how to get rid of this?

    #985584

    Hey crtdude,

    Sorry for the problems, I guess you have fixed the issue though? If not then please post a link to where we can see it.

    Best regards,
    Rikard

    #985616

    Yes, Rickard. I got it fixed. But I should not have to do this. Why does Enfold take a “tel” link and not an “sms” link? Makes no sense to me.

    #985840

    Hi,

    I’m not sure to be honest with you, what code are you putting in there? https://stackoverflow.com/questions/6480462/how-to-pre-populate-the-sms-body-text-via-an-html-link

    Best regards,
    Rikard

    #985889

    In the graphic shown, the menu link for call us is tel:1234567890 and when saved stays saved. However, the text us link does not stay saved, it just completely disappears. That is sms:1234567890. When you use an sms link in the extra information are as I had done in the past it stuck as a hard coded link in the text I placed there. Why in a menu does Enfold knock it out and not save it?

    Try it your self in a menu and see if you can get an sms link to save. If you can let me know how you did it.

    #986874

    Hi crtdude,

    Can you please share the code that you’re using for the sms?

    Best regards,
    Victoria

    #986896

    sms:1-646-760-4651

    And I tried it without dashes too. It sticks with tel: but not with sms:

    Makes no sense.

    #987064

    Hi crtdude,

    Have you seen these articles?
    http://thenewcode.com/856/Send-a-SMS-Text-From-A-Link

    Best regards,
    Victoria

    #987099

    This has nothing to do with how to create the sms link. My links are fine. Enfold is NOT SAVING THEM in the menu. It saves tel: and does NOT save sms:

    It is Enfold which is the problem – why does it save one and not the other in a menu.

    sms: works fine as a text link

    #987221

    So, since no one here can refute my claim or show any example of this working within an Enfold menu => I guess we have an Enfold bug.

    If you can get it to work, show me.

    #987768

    Since no one from support has chimed in with a suggestion of any value here, how do I report this as a bug?

    #988046

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #988140

    Basilis,
    The following lines were added to my child functions file to correct the Enfold menu error for the SMS link:
    /*
    * fix sms link
    */
    function avia_custom_element_id(){
    ?>
    <script>
    jQuery(window).load(function(){
    jQuery(‘#menu-item-3245 a’).attr(‘href’,’sms:+16467604651′);
    });
    </script>
    <?php
    }
    add_action(‘wp_footer’, ‘avia_custom_element_id’);

    So, the “Text Us” top bar menu link currently works just fine on mobile.

    The issue remains that anything entered into the menu item link URL field that contains sms is not being saved.
    Try it yourself. I have included temp login information in the private section.

    #988873

    Hi,

    If you import that with Jquery, how it can replace anything else?

    Best regards,
    Basilis

    #988877

    I have no idea what you mean. The code I added was to fix the problem of sms: links not being saved in the Enfold menu – it was added to the specific menu item # to correct things. What I did has NOTHING to do with the URL for an sms link not being saved in Enfold. Please stay on topic.

    #989218

    So I was asked to supply admin login information and no one has gone in to see the Enfold menu link saving bug. Why bother asking for something if you’re not going to use it. Why won’t sms links save in a Enfold menu?

    #990394

    Hi,

    Unfortunately we are still looking into it.
    It is something hard to make happen again from our side so we can report it if it is a bug or not.

    Best regards,
    Basilis

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