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  • #1099624

    I have been tying to resolve another issue. I was advised to deactive the plugins, but in deactivating all the plugins, all the pages have this extra stuff to them. Below the footer there are all these elements that were part of the original theme page, but should not be there, and they don’t show up in the page builder.

    Look here what I’m talking about. How can i remove all of those elements if I don’t see them in the page builder?
    https://s3.amazonaws.com/upload.uxpin/files/8256/12097/cnn-errors-fc1b29.jpg

    Please advise.

    #1099625

    hey

    • This reply was modified 5 years, 7 months ago by Victoria.
    #1099825

    Hi dabomb,

    Can you please share the login link too?

    Best regards,
    Victoria

    #1100334

    http://cnnmortgage.com/wp-admin/

    I have also extended my support to be sure the site is covered. Please let me know what else you need.

    #1100607

    I really need to get this issues corrected, can someone please help me today, as this is a live site and I do not know how to fix the issue.

    #1100923

    Hi dabomb,

    Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    Best regards,
    Victoria

    #1101227

    I have upgraded the php to 7.3 and the issue is still there. Please advise.

    #1102104

    Hi dabomb,

    How did you upgrade?

    Best regards,
    Victoria

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