Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 13, 2019 at 5:58 pm #1156457
    jbuerger

    Not one tested browser on iOS (Safari, Firefox, Crome) seems to work with new GDPR settings; modal window is showing on first page load, button to reopen settings window not there.
    Also pictures on iPad 12″ and iPadOS 13.2.2 for desktop view gets terrible rendering (way too large; mobile view is okay).
    Also switches set on privacy page work on MacOS computers, though not on iPad or iPhone.

    Browsers in MacOS (Safari, Firefox, Chrome again) show a little anchor “>” in left bottom corner (when button to reopen settings modal is activated); responsible code seems to be this:
    Also there’s a little anchor “>” in left bottom corner (when button to reopen settings modal is activated); responsible code as follows:

    <a class="avia-privacy-reload-tooltip-link" aria-hidden="true" href="#" rel="nofollow" data-avia-privacy-reload-tooltip="<div class=" av-cookie-auto-reload-container"="">"></a>

    Thanks a lot for any ideas …

    • This topic was modified 6 years, 2 months ago by jbuerger. Reason: code line wasn't showing …
    November 18, 2019 at 12:17 pm #1157834
    Yigit

    Hey,

    Thanks for contacting us!

    Could you please replace /enfold/includes/helper-privacy.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/helper-privacy.php and replace /enfold/js/avia-snippet-cookieconsent.js – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js? Fixes will be included in upcoming version.

    If you would like us to update the files for you, please post WP admin logins here privately :)

    Best regards,
    Yigit

    November 18, 2019 at 3:39 pm #1157906
    jbuerger

    Thanks a lot. Have replaced files.
    Though still nothing on any iOS browser I’ve tested.…

    Best
    Jürgen.

    • This reply was modified 6 years, 2 months ago by jbuerger.
    November 19, 2019 at 12:27 pm #1158121
    Yigit

    Hi,

    Please go to Enfold theme options > Performance, disable “Javascript file merging and compression”, flush cache and enable it once again. That should solve the issue :)

    Best regards,
    Yigit

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