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  • October 1, 2018 at 8:53 pm #1016745
    Eefke
    Guest

    Hi Enfold team,

    Today I’ve received an email that I can extend the support for an other 6 months for 29,38 dollar. This price is available till the 10th of October. Then it will be 41,13 dollar.

    When I click on the button in that email I don’t get that offer but a price of more than 50 dollars.

    Could you please send me a link with the right offer so I can extend the support?

    Thanks.
    Eefke Jansen

    October 2, 2018 at 8:00 am #1016923
    Ismael

    Hey Eefke,

    Thank you for contacting us.

    I’m not really sure why that happened. Unfortunately, we don’t handle support renewal here, so you may need to contact Themeforest for more information regarding the renewal prices. This doc might clarify these things a bit.

    // https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Ismael

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