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  • #1481703
    Robert Novak
    Guest

    Hi, I was trying to enter your support forum with a new thread but a pop up window gives a surprising information that my licence expired in 2016. Could you validate my private token?

    In my Worpress admin page I am still able to update the theme Evanto, so I do not understand the problem.
    Regards, Robert Novak

    #1481710

    Hey Robert,

    Thanks for reaching out. Themeforest has changed their support policy since you purchased your license, support is only valid for 6 month now. If you post your purchase code in private, then we can check if you have a valid support period or not. If you need to renew your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Rikard

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