Viewing 9 posts - 1 through 9 (of 9 total)
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  • #866142

    Hello Support-Team,

    after i updated the enfold theme to the latest version 4.1.2 the excerpts on the items in a portfolio grid disappeared.

    Here the informations about the website (also in private content):
    PHP: 5.6.31
    Enfold: 4.1.2
    WP: 4.8.2

    I’ve started debugging the “wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/portfolio.php” file for a bit:
    I added this code in line 554:
    $output .= "<pre><br/><br/><br/> ############################## <br/><br/><br/>\$excerpt: " . $excerpt . " <br/>\$contents: " . $contents . "<br/><br/>\$entry->post_excerpt: " . $entry->post_excerpt . "<br/> \$entry->post_title: " . $entry->post_title . "<br/><br/><br/>##################################<br/><br/><br/></pre>";

    and got the following restult:

    ##############################

    $excerpt:
    $contents: excerpt
    $entry->post_excerpt:
    $entry->post_title: Susanne Weeber

    ##################################

    Could you please look into my issue and give me an update as soon as possible?
    This is the last issue to solve before i can put the changes live.

    Regards,

    Marco

    #866857

    Hey econsor,

    I tested a clear installation and that issue is not happening.
    Can we get ftp also and do u mind if we replace any files?

    Best regards,
    Basilis

    #867503

    Hello Basilis,

    see in private content.

    Regards,
    Marco

    • This reply was modified 7 years ago by econsor.
    #867976

    Hi,

    The dev site is redirecting to the live site. Please upgrade to version 4.2 then make sure that the Portfolio Grid’s “Excerpt” option is set to “Title and Excerpt”. Did you use the advance layout builder to create the content of the portfolio items?

    UPDATE: The portfolio grid is not working when I checked the page.

    Best regards,
    Ismael

    #868009

    Hello Ismael,

    as i’ve written in my last message, the changes on the website are live now with the not working portfolio grid.

    To view the grid you have to click on the “Alle anzeigen” button and select a category. After that you should be able to see multiple contact persons that work in the above selected category.

    The theme version is already at the latest version as I wrote in my first message. The problem with the portfolio grid came from updating the theme to the latest version.

    The portfolio grid was created with the “Avia Layout Architekt”, which problaby means the advanced layout builder. You could also have a look yourself with the above provided login. Just navigate to “Seiten” -> “Ansprechpartner”.
    The portfolio items are created in the “Portfolio Einträge” page.

    Regards,
    Marco

    #868399

    Hi,

    Have u updated Enfold, like Ismael asked u?

    Best regards,
    Basilis

    #868753

    I have a similar issue when using the Creative Studio template. Settings n Portfolio Grid are: Show title and excerpt under preview image and I tried both the standard editor as well as the advance layout builder.

    Best regards,

    Steven

    Debugging Info for Theme support:

    Theme: Enfold
    Version: 4.2
    Installed: enfold
    AviaFramework Version: 4.6
    AviaBuilder Version: 0.9.5
    – – – – – – – – – – –
    ChildTheme: Steviger Child
    ChildTheme Version: 4.0.2
    ChildTheme Installed: enfold

    ML:128-PU:47-PLA:9
    WP:4.8.2

    #869481

    Hello Basilis,

    yes, as i wrote in my last message, “The problem with the portfolio grid came from updating the theme to the latest version.”, I did update the theme to the latest version. After that update the problem appeared.

    Best regards,

    Marco

    #869721

    Hi,


    @steviger
    please do create your own topic, so we can take a look.

    Best regards,
    Basilis

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