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  • September 4, 2016 at 9:24 pm #681863
    alexandredb

    Hi there,

    since 2 blog’s articles, excerpts disappear. I don’t know why. On my blog page, i display articles by grid, older articles have a excerpt except my 2 lasts.

    I can’t find what is different in these 2 articles.

    Please help. Links is in the private content below.

    September 4, 2016 at 10:04 pm #681866
    Basilis

    Hi alexandredb!

    Can you please provide us also backend access, so we can give it a look and understand the issue?

    Thanks a lot

    Regards,
    Basilis

    September 4, 2016 at 11:22 pm #681872
    alexandredb

    Hi Basilis, of course, it’s in private. Thanks.

    September 6, 2016 at 5:00 am #682409
    Rikard

    Hi,

    Thanks for the login details, on what posts are you having this problem? Please note that if you are using the layout builder for your posts you will have to add the excerpt manually or switch to the default editor before saving.

    Best regards,
    Rikard

    September 6, 2016 at 4:25 pm #682705
    alexandredb

    Thanks for your answer, i didn’t know this detail about layout builder.

    I’m speaking about my lasts 2 articles. “Choisir son NAS” and “NAS Synology…”.

    I can tell you that i tried to switch to the default editor on one of this article, but the content of the article did not diplay, the editor stay blank.

    September 10, 2016 at 4:08 am #684390
    Ismael

    Hi,

    The last two items or posts are created with the advance layout builder so you have to add the excerpt manually. Edit the posts then look for the Screen Options, enable the Excerpt module.

    Best regards,
    Ismael

    October 3, 2016 at 10:20 am #694487
    alexandredb

    Sorry for the delay, I didn’t find Excerpt module, i don’t have Screen Options. I don’t know where is it.

    But, i fill the filed Excerpt in the bottom of the post.

    If you can informed me where to find this Excerpt module it would be great.

    Thanks.

    October 3, 2016 at 10:47 am #694491
    Vinay

    Hi,

    Please find the Screen options on the top right of the page and enable the Excerpt as shown in the below screenshot.

    Let us know if you have any questions we are happy to help!

    Best regards,
    Vinay

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