Viewing 11 posts - 1 through 11 (of 11 total)
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  • #916907

    Hello,

    I’ve placed the shortcode for Events Calendar Pro map view in a “Code Block”, and for some reason the google map portion appears OUTSIDE the container. The map is at the top of the page, when it should be directly above the “Upcoming Events” area. Help!

    #916930

    Hey Jay,

    If you try adding some simple html text into the code block does it appear in the correct area?

    Best regards,
    Jordan Shannon

    #928299

    Hi Jordan,

    I’m sorry it took me so long to reply. Yes, the text appears in the correct area.

    -Jay

    #928306

    Hi,

    I’m currently seeing the map in the correct position now. Were you able to get this corrected? Perhaps an update fixed it?

    Best regards,
    Jordan Shannon

    #929367

    Would you mind sending me a screenshot of what you see and what browser you are using? The map still shows in the incorrect position for me in Safari and Chrome on Mac.

    Thanks!

    #929373

    Hi,

    Chrome/Windows 10/PC

    https://snag.gy/cA5kbe.jpg

    Allow me to reach out to team members with a Mac.

    Best regards,
    Jordan Shannon

    #929391

    Hi!

    Are you adding your element under Plugin Additions tab of Advanced Layout Builder? If so, could you please try updating Enfold to the latest version 4.2.6 – kriesi.at/documentation/enfold/updating-your-theme-files/ (please also make sure that you are using PHP version 5.6 or higher)

    Regards,
    Yigit

    #930623

    Hi Yigit and Jordan,

    Thanks so much for your help on this:

    1) No, I am not using the Plugin Additions tab (there is no option for anything related to The Events Calendar)
    2) Is Enfold 4.1.2 and 4.2.6 compatible with WordPress 4.9.4
    3) We are running PHP 5.6+

    #930691

    Hi,

    This is odd that you are not seeing the map. Have you attempted to hard clear the cache a few times over?

    Best regards,
    Jordan Shannon

    #934850

    I have, but unfortunately nothing seems to work. It may be that I am running an old version of Enfold. We had to make some modifications to the theme, so I will work on getting it upgraded to the latest version to see if that resolves the issue. Thanks!

    -Jay

    #934961

    Hi,

    Yes, I’m sure this may fix the problem. Please keep us updated.

    Best regards,
    Jordan Shannon

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