Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 24, 2022 at 1:48 pm #1369975
    Buro Staal

    After the update to Enfold 5.2.1 it’s not possible to buy tickets for events. We use The Events Calendar + Events Tickets + Events Tickets Plus. If you click on the “get ticket” button nothing happens. This is the error:

    2022/10/24 09:38:06 [error] 77564#77564: *888570 FastCGI sent in stderr: “PHP message: id was called incorrectly. Producteigenschappen mogen niet rechtstreeks aangeroepen worden. Backtrace: require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, WC_Cart_Session->get_cart_from_session, WC_Product->is_purchasable, apply_filters(‘woocommerce_is_purchasable’), WP_Hook->apply_filters, wpas_woocommerce_is_purchasable, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0” while reading response header from upstream, client: 81.172.182.21, server: XXX request: “POST /wp-admin/admin-ajax.php HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php7.4-fpm-XXX.sock:”, host: “XXX:17447”, referrer: “https://XXX/checkout/”%5D

    We will rollback tot 5.1.2 for the time being. I hope this can be fixed in a next version of Enfold.

    October 24, 2022 at 3:07 pm #1369994
    Yigit

    Hey,

    Thanks for contacting us!

    Could you please create a testing installation and post temporary WP admin logins here privately so we can look into it?

    I tried to reproduce the issue on my test installation however get tickets button works for me. I attached the link in private content field below.

    Best regards,
    Yigit

    October 28, 2022 at 10:03 am #1370522
    JoeLovell

    Was there any update to this issue?

    I have the same issue on two separate sites. On one, I got it working by checking “Enable Updated Tickets Experience” at wp-admin/admin.php?page=tec-tickets-settings but on the other the display options are not available, for some reason (same plugin versions).

    Everything works smoothly with any other theme I try though. Is there a conflict you’re away of and a fix in the works?

    Many thanks.

    October 29, 2022 at 1:51 pm #1370635
    Rikard

    Hi JoeLovell,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    October 30, 2022 at 9:20 am #1370690
    Buro Staal

    Hi Yigit,

    I have created a staging environment and again implemented all updates there. Don’t ask me why, but everything works fine there. I don’t get it, but I’m glad it works :-)

    October 30, 2022 at 12:21 pm #1370697
    Rikard

    Hi Buro Staal,

    Thanks for the update. So everything is working as it should now then?

    Best regards,
    Rikard

    October 30, 2022 at 1:59 pm #1370704
    Buro Staal

    It does! You can close this ticket. Sorry for the inconvenience.

    October 30, 2022 at 5:22 pm #1370711
    Yigit

    Hi,

    No worries at all! Thank you for the update :)

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Events Calendar issue’ is closed to new replies.