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  • #836617

    See the page on the URL listed in private…

    I need the image displayed in the event content area to display at full size instead of the medium size.

    I contact the Event Calendar people and they told me that Enfold is overriding their FULL IMAGE with a MEDIUM image and that I needed to contact you for help in changing it back to FULL.

    Please tell me how to do this as my images always need to be displayed in full in this spot.

    Thanks in advance…

    #837008

    Hey shoutcloudstudios,

    The image dimensions in this case are set and rendered by the Event Calendar template and css. The image size is set in the attributes in html that are coming from the above mentioned template. And image is obviously cropped at the top. Do you have that image full size?

    Best regards,
    Victoria

    #837035

    That is a full image on the page I am showing you. But it is displaying as cropped by your template, according to the Event Calendar support guys.

    I do have the full size image there. But cannot get the display to render full size. What do we do to fix this?

    #837412

    Hi shoutcloudstudios,

    It is a cropped image, it was cropped on upload to make a thumb.
    Here is some theory for you

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #837463

    I have the full sized image in my media folder. See private link below.

    The issue is that I don’t know how to call that image in full size.

    The Events Calendar people say that their templates are calling the full size by default and that if the full size is not showing, its because you are overriding that in your Events Calendar override template.

    Please tell me how to get the full size displaying properly.

    Thanks

    #839240

    Hi shoutcloudstudios,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #839357

    !

    • This reply was modified 7 years, 4 months ago by Victoria.
    #840478

    Hi shoutcloudstudios,

    Could you disable the Envira gallery plugin and make a test page, a test event with the same feature image?

    Best regards,
    Victoria

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