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Event Ticket Plus attendee page has conflict with Footer Page
I’m having the same problem on two different sites where I use the footer page option. When a customer buys a ticket and checks out, the attendee page (using the default template setting) is a mess. Instead of the normal footer, there is a blown-out reproduction of the ticket fields. Also there is feature image above the ticket that has no relation to anything. The ticket and attendee fields are way too big. There’s no need for all that extra padding making people scroll just to fill out one attendee. And then the checkout button is tiny and has no styling. It’s easy to miss.
Modern Tribe support gave me some CSS for the buttons on my other site. I haven’t applied them to the site linked below. My temporary fix for the footer and spurious image on the other site is to use the the “no header, no footer” attendee page template. But that is not ideal.
I have put a link to an event in private content, as well as an admin login.
Thank you for your help
KeriHey keribird,
Sorry for the late reply, I took a look at your page and I see there is two forms on it, but I really don’t know this plugin or why this is happening. If I understand correctly when you change the page template this doesn’t happen?
When I try to open the page in the editor from the from end I get the error message:
“You attempted to edit an item that doesn’t exist. Perhaps it was deleted?”
But it open fine from the back end and only shows a tribe shortcode.
I also took a look at the padding around the form elements and the page, but it is coming from the plugin and not the theme.
I did come up with a way to hide the second form with this css, please give it a try in your Quick CSS:#top.page-tribe-attendee-registration div.tribe-block__tickets__registration__event:nth-child(even) { display: none !important; }Best regards,
MikeHi Mike,
Correct, the footer problem doesn’t happen on another theme. It also doesn’t happen when I use a regular footer in Enfold. It happens when I’m using the Enfold Footer Page option. That seems to be the source of the conflict. It started after WordPress 5. It was working last fall when the Tickets Plus software was updated to create this intermediate attendee page.
AFAIK, the attendee page can’t be edited. The template can be chosen Event/settings/tickets – the only template that works is the one with no header, no footer. But that template eliminates the link back to the cart, too.
etting for attendee page
https://www.dropbox.com/s/p667fa360t5sngd/attendee%20page%20template%20setting.png?dl=0The CSS does make the footer go away, but the unwanted image is still there.
https://www.dropbox.com/s/wmjbjb270cq1zf9/before%20CSS.png?dl=0
I can live with no footer, but it would be ideal if the regular page footer worked.Hi,
To also remove the image please try adding this css:#top.page-tribe-attendee-registration div.page-thumb { display: none !important; }Sorry, but I can't test this issue on a clean install because it seems that your plugin is a paid one. But I can say that our dev team has fixed a few issues with the footer as a page, and perhaps this will be cleared up with the next update.
Best regards,
MikeOne more thing.
I added the CSS to style the buttons, then I tested saving the attendee form and discovered there is a second Checkout button in the socket:
https://www.dropbox.com/s/y4n97bpp0hoovkr/checkout%20button%20in%20socket.png?dl=0Hi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.page-tribe-attendee-registration .tribe-block__tickets__registration__checkout:nth-child(odd) { display:none !important; }Please check that your form is working correctly, it should, but it’s always better to check.
Best regards,
Mike
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