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Hello,
our website designer set us up with an Enfold account, however now when I try to update the theme to the newest version, I am getting a lot of errors. The errors include:
Footer disappearing – I reverted back to an older version of the website to avoid this
Avia Layout Builder disappearing – I cannot get the PHP to update to fix this issue.
Now when I got to update the theme, I get a warning saying “Please Note: Any customizations you have made to theme files will be lost. Please consider using child themes for modifications.”Since we have a $14,000 custom website, I do not want to update and lose all the customization we paid for. Is there any way these issues can be solved?
Hi Melissa,
Footer disappearing; it’s likely that this is due to header.php being overridden in your child theme, please try updating that file with the content from the the same file in current version of the theme.
Builder disappearing; it looks fine on my end, does this only happen on specific pages, or after updating to the latest version?
Warning; you are already using a child theme.
Best regards,
Rikard
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