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  • July 22, 2019 at 9:55 pm #1121013
    bgsconnectweb

    I am having issues with all the sliders. I place a slider and load 2 images into the slider. Set it up how I want it and then once I go to preview the page it just gives me a blank white page. Then if I go back and delete the slider it then renders the page. I am having this issue with all my sliders. The theme is fully updated and I bought it today from Evato. I am super frustrated. I have used this theme for years and all of a sudden it does not work right.

    Please help.

    • This topic was modified 6 years, 7 months ago by bgsconnectweb.
    July 24, 2019 at 5:21 am #1121372
    Ismael

    Hey Bradley,

    Sorry for the troubles.

    Can we access the site? We have to inspect the page where you place the slider.

    Thank you for using Enfold.

    Best regards,
    Ismael

    July 24, 2019 at 5:43 am #1121379
    bgsconnectweb

    Hi Ismael

    Okay. So looking at your specs on Evato I saw that I was running the newest version of WordPress and you had not released for that. SO I ended up installing an older version of WordPress 5.1 and then also reinstalled the theme and then rebuilt the page it was on. One of those fixed it. As of right now I am good to go. I was persistent to get it done. I am a novice but I am determined to figure things out.

    You can mark this complete. If I have more issues I will contact you.

    July 24, 2019 at 11:35 am #1121473
    Victoria

    Hi bgsconnectweb,

    Great progress and great learning experience!

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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