Viewing 5 posts - 1 through 5 (of 5 total)
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  • August 22, 2018 at 10:16 am #1000200
    flipstar99

    Hi,
    we receive the following errorlogs on our hosting environment (see private content). Can you please check these and tell me, how I can turn them off with enfold?

    I am not using any instagram widgets.

    I am not allowed to give you login details (admin) because of GDPR reasons. Please tell me what I have to change in child-functions.php or something …

    Thanks.

    • This topic was modified 6 years, 3 months ago by flipstar99.
    August 24, 2018 at 9:07 am #1001072
    Vinay

    Hey Matthias,

    Are you using any caching plugin? 

    First, deactivate all caching plugins.

    Access the plugin folder via FTP or Hosting Control Panel and delete the caching plugin folder.

    Then reset the custom permalinks back to the default setting via Settings -> Permalinks.

    Let us know if this helps.

    Best regards,
    Vinay

    August 24, 2018 at 10:58 am #1001112
    flipstar99

    Hi, thanks for feedback.
    But I want to use my caching plugin, I don’t want to deactivate it.
    I think you need to create a fix in enfold.

    I saw this post related to my issue:

    internal server error when using plugins

    Thanks for feedback.

    • This reply was modified 6 years, 3 months ago by flipstar99.
    August 24, 2018 at 2:53 pm #1001261
    flipstar99

    I have fixed the rrorlog by myself. I have created an folder under /uploads folder named: avia_instagram_cache

    This thread can be closed.

    But please have this in mind and pass this to your developers that it need to fixed as standard version.

    August 24, 2018 at 7:36 pm #1001365
    Basilis

    Hi,

    Thank you for letting us know – we will do everything yes!

    Best regards,
    Basilis

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