I just noticed the old token system is now degraded but when I go to enter my purchase code all I get is this? I am copy and pasting the code directly from Envato. Help please….
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occured accessing your purchases. Unable to check for updates.
Hey hylandgraphics,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
Victoria