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  • #1046413

    I just noticed the old token system is now degraded but when I go to enter my purchase code all I get is this? I am copy and pasting the code directly from Envato. Help please….

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    #1046519

    Hey hylandgraphics,

    Here is a thread for you to consider

    If you need further assistance please let us know.
    Best regards,
    Victoria

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