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  • #1158412

    Hi guys, I think my paid support has run out, is there a way to pay for another 6 months of support?

    I’m having an issue with Modern Events Calendar plugin. It was working well but now we are getting this error:
    Uncaught TypeError: jQuery(…).mecMasonryView is not a function

    This is from the MEC plugin support guys:
    “I have checked your website by creating a new Masnory view shortcode and a page. It seems there is a conflict with your theme. This is what I get with the Enfold theme. There is a JS error in Chrome console as you can see.
    Please contact your theme provider support for this issue.”

    Is there any way you could please help with this issue or let me know what I need to do to get help? I’ve had to take down the calendar events for the meantime.

    Thanks so much,
    Marnie =))

    #1159183

    Hey daisypaws,

    The error is in the Calendar JavaScript, not the themes though.

    Please disable JavaScript merging in the theme options and see if the issue persists.

    Best regards,
    Victoria

    #1159342

    Hi there,
    Thank you for your text.
    I tried disabling JavaScript merging but it didn’t fix the problem. Could you please advise what else we can try. The problem started when we updated to WordPress 5.3. Everything was working fine before that. When the theme is disabled the calendar plugin works fine. Thank you!

    • This reply was modified 5 years, 1 month ago by daisypaws.
    #1159473

    Hi daisypaws,

    It can be that the function to use that JavaScript function is called before the function is even loaded and so it gives the error. The plugin adds it to your page. But also if you roll back to the prev WordPress version it worked fine, right?

    Best regards,
    Victoria

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