Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • February 5, 2018 at 12:17 pm #907893
    triplexxxx

    Hello,

    when i try to run the theme update 4.2.2 i get the following error message:

    An error occurred while updating Enfold: Download failed. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

    Can you help me with that issue please?
    thank you

    February 5, 2018 at 12:19 pm #907895
    Yigit

    Hey,

    Could you please try updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/? :)

    Best regards,
    Yigit

    February 5, 2018 at 6:11 pm #908130
    triplexxxx

    Hey Yigit,

    i would like to know the reason for that error please. Becasue i tried updating on a test installation and there all worked fine. thank you.

    February 5, 2018 at 9:42 pm #908220
    Basilis

    Hi,

    There is an issue with updates through the Envato API with some changes they have done lately.
    It is an issue on their side, which seems they are working to solve.

    Best regards,
    Basilis

    • This reply was modified 6 years, 7 months ago by Yigit.
    April 16, 2018 at 2:37 pm #942589
    triplexxxx

    Hello,

    i still get that error while trying to update the theme. Could you please telle me if there is a solution for it until now? Thank you

    An error occurred while updating Enfold: Download failed. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

    April 16, 2018 at 9:08 pm #942757
    Yigit

    Hi,

    Could you please try contacting your host and asking them to update cURL and OpenSSL?

    Best regards,
    Yigit

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