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Warning: session_start(): open(/tmp/sess_d5bfe2f14b03dd43c12eabcf6b829b7e, O_RDWR) failed: Permission denied (13) in /home/briscs/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33
The above error message is received when we use http://www.brisbanecomputersolutions.com.au There is no problem when the www. is not used.
Any suggestions
Hey Geoffdoyle!
The error session_start(): open(/tmp/sess_d5bfe2f14b03dd43c12eabcf6b829b7e, O_RDWR) failed: Permission denied tells you that the server can’t write or create a session file because the permission of the tmp folder doesn’t allow it. You must contact the server administrator and ask him to fix the folder permissions.
Cheers!
PeterHi Guys
the server admin says that the permissions are Ok “755” on the /tmp folder.
They are suggesting that it is a code errorwhen i look at line 33 /home/briscs/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33 it is the same as all of the other sites that i use this theme on. so I am a little confused.
Any more suggestions
Hey!
This issue seems to be temporary. All of the users who open this kind of thread doesn’t seem to have a follow up reply after we answered their inquiries which tells us that the issue fixed itself after after some time. Please let us know if the issue continues after a few days or you can refer to this link on how to disable the theme session: https://kriesi.at/support/topic/error-issues-with-masonry_entries-php-on-line-33/#post-271660
If you have the time, please try this fix: https://kriesi.at/support/topic/help-trying-to-understand-error-message/#post-271650
Best regards,
Ismael
- The topic ‘Error when using the www. prefix’ is closed to new replies.