Hi,
Do you think you can login to my ftp and see why I can´t update to the latest version of Enfold for http://www.santamonicahotelbooking.com
Downloading update from https://s3.amazonaws.com/marketplace-downloads.envato.com/files/158562080/enfold.zip?AWSAccessKeyId=AKIAJYG5ROGJ6X7Z3M6Q&Expires=1448273178&Signature=AIEC%2BZYauGPbvsK8sDyciXxsIuA%3D&response-content-disposition=attachment%3B+filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip…
Unpacking the update…
Installing the latest version…
Removing the old version of the theme…
Theme update failed.
An error occurred while updating Enfold: The update cannot be installed because we will be unable to copy some files.
Thanks
Charlotte
Hi Charlotte!
Can you please try updating the theme via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/?
If you would like us to update the theme for you, please upload the latest version of enfold.zip file to your server (and tell us where) and post WP admin login credentials here privately as well
Best regards,
Yigit
Hey,
thanks…. I have uploaded the latest verision now to the ftp= enfold-latest
and here is the wordpress login
Last time I updated I deleted the old version first but the problem obviously remain..
http://www.santamonicahotelbooking.com – wp-content- themes – enfold- latest
Hey!
FTP credentials are not working for me, can you please check them once again?
Regards,
Yigit
Sorry! My mistake it should be –
Hey!
I have replaced the files. Please review your website and remove enfold-old theme from your installation
Cheers!
Yigit
Great, thanks :)