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Here is what I see when ı try to update my theme. I have tried it twice. The result is the same. Any ideas?
Warning: require_once(config-layerslider/config.php): failed to open stream: No such file or directory in /home2/temadil/public_html/wp-content/themes/enfold/functions.php on line 41
Fatal error: require_once(): Failed opening required ‘config-layerslider/config.php’ (include_path=’.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php’) in /home2/temadil/public_html/wp-content/themes/enfold/functions.php on line 41
Merhabalar :)
Please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
YigitThanks for the prompt reply. I have no idea how I can do it over FTP. So I won’t take the risk I guess. I will appreciate if you can share a link on how I can do it or I can share my credentials if you could help :) thanks in advance.
Hi,
Do not worry your data will be safe in WordPress database and we are not going to touch that :)
You can also do this via your hosting control panel file manager. It is same as deleting a folder on your desktop and re-creating it nothing more to that :)
Just access WordPress directory on your server and go to folder “wp-content/themes” delete “enfold” folder and upload a fresh copy.
Best regards,
VinayOk I will try that one. Btw I don’t worry about the data loss cause I get a backup very often. I just teach online and don’t want to cause inconvenience for my students. Thanks for your help and hope coming updates of Enfold could be carried out as simple as it used to be.
Hi,
We will keep the thread open and wait to hear from you.
If you would like us to update the theme for you, please post FTP and WP admin logins here privately :)Best regards,
YigitHi,
The automatic updater fails on some servers but we’re not sure what’s causing it. You can update the theme manually via FTP instead which is quite easy.
// https://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
// https://kriesi.at/archives/the-complete-guide-to-updating-enfoldBest regards,
IsmaelSo can I share my ftp and wp credentials with you? I don’t trust my expertise and luck :). And I don’t have the latest version of Enfold theme
Hi seckin_girgin,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi,
No, your installation is not updated yet.
But even if we do it now, how you will update next time we have an update available?
Can you please follow the documentationBest regards,
BasilisI am going to do it next time on my own. Besides you wanted my credentials to update it and I gave you. I am not asking for a lifetime update anyway. I am just kinda freaked out after two failures. Anyway I just thought you asked my credentials in order to update the theme for only this time. I changed my password and username as you sound like you are not going to help apart from sending me the documentation again. Anyway please just tell me how I can download the latest update. I will figure it out on my own and won’t bug you guys. Thanks for wasting my time.
Hello there,
I updated my theme but it seems like there is problem with icon lists and counters. I am sending you the urls of the pages. What might be causing this?Hi,
Please flush cache on LiteSpeed Cache plugin.
If that does not help, could you please check cPanel logins once again? They did not work for me.Best regards,
YigitHi,
There were some extra files which should have been deleted during update. I deleted them manually and that helped. Please review your website :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Yigit
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