Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1468001

    Hi, when trying to change a custom element in the custom elements tab of avia layout architect an error occurs: “Error occured when trying to connect to server.”
    Any ideas?
    Thanks, Stefan

    #1468014

    Hey westefan,
    This sounds like your wifi is spotty, or your web server is limited. Since the error is “Error occured when trying to connect to server.” I don’t think that it is a theme issue this is a server response. Try checking with your webhost for errors in the error log.
    If this doesn’t correct please include admin login in the Private Content area so we can test and include the steps to reproduce.

    Best regards,
    Mike

    #1468040
    This reply has been marked as private.
    #1468048

    Hi,
    Thanks for the login, I thought you meant the “Custom Layouts” but I see that you have no Custom Layouts, so I tested a page element (/chiway-student-clinic/) and found no error.
    Try explaining how to reproduce the error.

    Best regards,
    Mike

    #1468085

    Hi,
    I mean custom elements. There are 3 team elements and 1 icon list in the avia layout architect choice of elements (layout, content, media, plugin and custom elements).

    And these I can’t edit and save.
    Thanks, Stefan

    #1468102

    I don’t know if there is a correlation but after activating advanced CET options updating custom elements works as it should.
    Thanks, Stefan

    #1468139

    Hi,

    Great! Glad to know that this has been resolved. Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

Viewing 7 posts - 1 through 7 (of 7 total)
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