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  • October 28, 2020 at 5:53 pm #1256427
    ESWEENEY113

    Hi-
    I got this message when I tried to update from 4.7.6.3 to 4.7.6.4:

    Errors occurred checking on 2020/10/28 15:50:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occurred accessing your download link. Unable to perform update.
    Following Envato package errors occurred:
    Enfold – Request for Download URL failed.

    October 29, 2020 at 6:28 am #1256593
    Nikko

    Hey ESWEENEY113,

    Those errors are due to insufficient permission.
    Please make sure that token you have added has the required permission:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    For more information regarding this issue, please check our documentation: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Nikko

    October 29, 2020 at 2:48 pm #1256742
    ESWEENEY113

    Thank you! This helps. You can close this ticket.
    Erin

    October 29, 2020 at 2:51 pm #1256743
    Yigit

    Hi Erin,

    Glad Nikko could help!
    Let us know if you have any other questions or issues :)

    Regards,
    Yigit

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