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  • September 10, 2019 at 5:38 pm #1136647
    Boria20000

    Hello, im unable to update my enfold theme and get the following error – please help !

    Thanks

    lece1/public_html/wp-content/plugins/home/cyclece1/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php): failed to open stream: No such file or directory in /home/cyclece1/public_html/wp-includes/functions.php on line 5568

    Warning: fread() expects parameter 1 to be resource, boolean given in /home/cyclece1/public_html/wp-includes/functions.php on line 5571

    Warning: fclose() expects parameter 1 to be resource, boolean given in /home/cyclece1/public_html/wp-includes/functions.php on line 5574

    September 11, 2019 at 1:10 pm #1137016
    Rikard

    Hey Boria20000,

    Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 17, 2019 at 3:19 pm #1139133
    Boria20000

    Thank you so much – please find the login info attached !

    September 18, 2019 at 5:11 pm #1139584
    nancy2434

    i get this issue too on many sites – has it been solved?

    September 20, 2019 at 2:08 am #1140071
    Ismael

    Hi,

    Thank you for the update.

    Are you trying to update the theme automatically in the theme options? You may need to update the theme manually via FTP. Have you tried that? Please visit the documentation for more info.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    September 20, 2019 at 6:15 pm #1140296
    Boria20000

    Hello, i have tried the above but failed – can you please help me with that – the login info was provided ! Thank you so much!

    September 22, 2019 at 7:37 pm #1140715
    Victoria

    Hi Boria20000,

    Please share your ftp credentials too and have a full website backup ready.

    Best regards,
    Victoria

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